Refund policy
Returns & Order Policy
At Simply Home, we want you to love your blankets. We specialize in made to order with great care to ensure it arrives in excellent condition and in a timely manner. Due to the custom / made to order nature of our products, we are unable to accept returns.
Damages & Issues
Please inspect your order upon arrival and contact us promptly if your item is defective, damaged, or if you receive the wrong item. We will review the issue and work to make it right.
If Simply Home determines, at its sole discretion, that an item is defective or unsatisfactory, we will make a good-faith effort to replace or refund it. We may request photo documentation and, in some cases, ask that the item be shipped to us.
Please note that colors shown in virtual representations are for reference only. Final product colors may vary due to differences in screen displays, yarn variations, and the weaving process. These variations are not considered defects and do not qualify for replacement.
To be eligible for consideration of a replacement, customers must contact Simply Home within 5 days of receiving their order.